Feature Requests

Zapier / Make.com integration

Hi team. Could we please have a tag switch just like the one we currently have for variables. We would use this switch to direct a conversation for example how to treat a user who was previously tagged as having registered or coming from a certain area.

I kindly request the incorporation of a feature in the chatbot builder that enables us to put sticky notes as we build chatbots. This will be helpful in putting notes to remind me of some actions that may still be pending updating on the bot for other team members to know something about certain sections of the bot. I am sure you get my drift. I have pasted an example below.

Hi All! I would like to suggest that we implement a block that works similar to the trigger block on the chatbot builder. However it will be fired when other system sends json data for a specific url. So we can parse and handle that data and perform actions on the chatobot, or update customer´s information. Thanks Clayton Aires

FB CLOUD API Feature. Send Templated messages to existing contacts outside the initial 24 hour period. This involves having a templated message getting approved by Facebook ready for sending. Templated messages have to be incorporated with the existing templates in Instant Messenger.

Hi all! Sometimes the customer will finish to talk with the chatbot and start to talk with a operator. Some cases operator could offer a upsell and orderbump. So it´s good to have a way for sending products from chatboard. Please, see the attached picture. Thanks.

Hi all! Could you allow to add a trigger, custom message or instant messa template. Also the option to activate or desactivete it. See attached screenshot. So every time we change the order status, the system automatically sends a message or a chatbot branch. Thank you.

The ability to choose a instang message on a dropdown list on campaings and message block. By allowing it, we can reuse texts, organize betther, speed up implementation.

When we are talking with a customer many times he ask for some infomation and we need to attach it. Istead we can just drag the files or copy and paste (usefull for screenshots)

We are on the way of became a chatbot shop solution. So we will need to integrate not only with watsapp shopp but with ecommece platforms. In this case it would be easier to retrieve buttos and categories and convert it to buttons or list instead of recreat it on the chatbot builder. I´m not just thinking in the future... currently there are full systens runing on whatsapp using api and reproducing whe website option and values. Examples: ecommerces, lottery, bet systems, schedule systems.... The picture shows one of these