Feature Requests

PROMPTCHAT-807 Is SMSChat WhatsApp connection live or dead? Send Email to inform user that it is not connected anymore.

Ability to sort conversations in the Chatboard via; All (as is now) Unread Groups Custom Tabs Custom tabs based on tags Chat Administrators can create Custom Tabs (similarly to tags)

PROMPTCHAT-650 Subtask of:× PROMPTCHAT-773 Being able to save a block and reuse it in other parts of a chatbot. It would be awesome, if you develop a drag and drop block inside another block to combine.

Hi all! We a partner that tested this script for importing contacts and send message, and it´s working good so far for him. Script: private static string TreatPhone(string phone) => NeedsDigit(phone) ? EnsureDigit(phone) : RemoveDigit(phone); private static string EnsureDigit(string phone) => phone.Length == 13 ? phone.Insert(5, DIGIT) : phone; private static string RemoveDigit(string phone) => phone.Length == 14 ? phone.Remove(5, 1) : phone; private static bool NeedsDigit(string phone) => string.Compare (phone.Substring(3, 2), LAST_DDD_WITH_REQUIRED_DIGIT) <= 0; private const string DIGIT = "9"; private const string LAST_DDD_WITH_REQUIRED_DIGIT = "29"; private static readonly string[] DDD = new[] { "11", "12", "13", "14", "15", "16", "17", "18", "19", "21", "22", "24", "27", "28", "31", "32", "33", "34", "35", "37", "38", "41", "42", "43", "44", "45", "46", "47", "48", "49", "51", "53", "54", "55", "61", "62", "63", "64", "65", "66", "67", "68", "69", "71", "73", "74", "75", "77", "79", "81", "82", "83", "84", "85", "86", "87", "88", "89", "91", "92", "93", "94", "95", "96", "97", "98", "99" }; Could you implement it for correcting contacts while importing, or when using api call with external token and smschat api calls. I think we will solve many problem with message delivery, because this script is considering Brazil cities phone configuration. Thank you. Clayton Aires

Ability to update or create customers variables using an api call or url Ex: app.botatende.com.br/?phone_number=5599999999&first_name=James&City=New York...

Hi all! Could you implement an embed link on whatsapp (cloud and smschat)?Because sometimes the link is too long and WhatsApp allows to shorten it with this feature. Please see the attached screenshot for reference.

PROMPTCHAT-802 PROMPTCHAT 803

Hi all! Before tell the problem, I think it´s good to introduce the context that is generating the problem, as it is specific… Here in Brazil since 2012 an additional digit was added to cell phone number for increasing the quantity of available lines. So since there whatsapp is accepting both numbers with the additional digit and without it. This additional digit is the number 9 (nine) in front of the phone number. So, in the bellow example both numbers is accepted on WhatsApp: Old pattern: 55 98 91502219 New pattern: 55 98 9 91502219 55 = country code 98 = region code 9 = additional digit 91502219 = cell phone number So if you click on a WhatsApp link, or add it from the cell phone, the system will recognize of how this number is registered on WhatsApp. And you can reproduce it by clicking on the bellow link (please don’t send any message): http://wa.me/5598991502219 You will notice that even if this number has the additional digit (9), it will start the chat with the contact that is registered on WhatsApp without the 9 digits. The above scenario Is causing many problems, and I will list them. 1- Csv importing is not working for numbers that doesn´t have the additional digit even if it’s a valid WhatsApp number. So we need to add the numbers manually one by one for sending message. 2- If you add the additional digit (9) in front of the number, its imported, but when you send message it isn´t delivered (see screenshot), because smschat is not finding the right pattern on WhatsApp. Many solutions here already have this ability to validate the number before sending. Could you give us some solution for it? Thank you! Clayton Aires

When you try to add a contact that is already on the contact list manually, the system doesn´t give any error or warning. Even if you add a label, it isn´t working. Could you implement an warning message on the manual contact add window, as well allow to update it. Thank you!

Details in Issue PROMPTCHAT-695