Contact Tab: Large Databases
C
Clayton Aires
Hello, how are you? We have a client with a very large contact base, and some time ago we noticed that the client's contact tab stopped working. I believe it's related to the number of contacts they currently have on the platform, which has exceeded 100,000. We need to do something to make the tab work even with a large number of contacts.
C
Clayton Aires
There is another problem occurring only with this client as well, and I believe it is related to the first issue mentioned. Basically, they can't open any recent contact links. The system shows that they do not exist or that they are not allowed access.
https://app.botatende.com.br/live-chat/conversations/1542263
https://app.botatende.com.br/live-chat/conversations/1426891
https://app.botatende.com.br/live-chat/conversations/1543154
https://app.botatende.com.br/live-chat/my-chats/1053444
https://drive.google.com/file/d/1wu_NDn3CbQ5GhVtf7whJurPmX2MjIT6o/view?usp=drive_link